You have the right to return your item(s) to us within 14 days of receipt. It is your responsibility to return items to us; by any mean available to You. We cannot be held responsible for loss or damage to goods whilst they are being returned.

You will find a contact form at the bottom of the page to do so, if you wish.

Refunds will be made to the card that was used in the original purchase or a bank transfer to the cardholder if the card is no longer valid. You must follow our instructions for returning goods (see below).

If you are not satisfied with your purchase for any reason, you may return the item to us unbroken and filled according to the time you were in possession of the item, with your invoice within 30 days of receipt. We recommend using a trackable delivery service as we cannot be held responsible for loss or damage to goods whilst they are being returned.

If the product returned is in an altered condition or damaged, we do reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

If you are returning items that are damaged, mis-shipped or the result of an error on our part, you will be refunded the total amount of the order and we’ll pay the return shipping costs. Items should be returned in their original product packaging.

Refunds will be made to the card that was used in the original purchase or with a bank transfer to the cardholder if the card is no longer valid. You must follow our instructions for returning goods (see below).

If a package is returned to us after 3 delivery attempts, returned due to an incorrect/incomplete address or refused at delivery, you will be refunded for the total amount of the order, less shipping.

Items that are not Returnable or Exchangeable

• Any item that is not returned within 30 days of shipment.
• Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.

Instructions for Returning Goods

Include the delivery note or a copy of your email invoice with the goods. Please send the goods in appropriate packaging.

1. Make sure the items are properly packed to prevent damage in transit. (We cannot be held responsible for loss or damage to goods whilst they are being returned.)
2. Return the package to
   Anthony Vié – 16 Rue de la Fonderie – L1531 Luxembourg – LUXEMBOURG.

Once we receive the goods back and have inspected them, we will either refund your payment (using the same payment type you used to pay for your order) or replace the goods depending up on your request.